EU YAN SANG MOBILE APP : REGISTRATION FLOW

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EU YAN SANG MOBILE APP : FAQs

ACCOUNT SETTING

Updates Personal Details

Step 1: Click Profiles and then click on Account Information

Step 2: You can update your personal details now

Forgot Password

 

Click on Forgot Password to change your new password

 *Forget password only applicable with email address with existing online account. Those who do not have email address, will require to call customer careline on this. 

Q: What is the personal information that cannot be change? How if I need to change?
A: NRIC, email address, mobile number and date of birth that cannot be change. If you wish to change, kindly contact our customer careline 1300 888 213 / info@euyansang.com.my or walk into store.

Q: What if I can't log in my online account?
A: Kindly contact our customer careline 1300 888 213 or drop a message to info@euyansang.com.my

 

EU REWARDS
EU REWARDS & User Account

Q: What is the difference if I sign up as Eu Yan Sang Online member and EU Rewards member?
A: Eu Yan Sang Online Member is a FREE user account to check personal information and trace purchased records. EU Rewards member is a PAID reward membership programme whereby members get to enjoy member benefits. 

 

Upgrades your membership Account 

Step1: Log in to your eStore account

Step 2: Click Profiles and then click on Upgrade Account 

Step 3: Click on Upgrade Membership 

Step 4: Select & fill in your NRIC / Passport No and click ADD TO CART & CHECKOUT

 

Point Collection Program 

Q: How do I earn my points?
A: Every RM1.00 spent at Eu Yan Sang outlets in Malaysia & eStore will be rewarded 1.00 Eu Rewards point.

 

Q: What can I do with my points?
A: You can use your points as instant redemption. Every 100 Eu Rewards points = RM1.00.

 

Q: Can I redeem my points at App?
A: No. You can only redeem your points at outlets.

 

Check Current Points & Expire Points

Click   and then click on My Points to check your points