EU YAN SANG MOBILE APP : REGISTRATION FLOW
EU YAN SANG MOBILE APP : FAQs
Updates Personal Details
Step 1: Click Profiles and then click on Account Information
Step 2: You can update your personal details now
Click on Forgot Password to change your new password
*Forget password only applicable with email address with existing online account. Those who do not have email address, will require to call customer careline on this.
Q: What is the personal information that cannot be change? How if I need to change?
A: NRIC, email address, mobile number and date of birth that cannot be change. If you wish to change, kindly contact our customer careline 1300 888 213 / email@example.com or walk into store.
Q: What if I can't log in my online account?
A: Kindly contact our customer careline 1300 888 213 or drop a message to firstname.lastname@example.org
EU REWARDS & User Account
Q: What is the difference if I sign up as Eu Yan Sang Online member and EU Rewards member?
A: Eu Yan Sang Online Member is a FREE user account to check personal information and trace purchased records. EU Rewards member is a PAID reward membership programme whereby members get to enjoy member benefits.
Upgrades your membership Account
Step1: Log in to your eStore account
Step 2: Click Profiles and then click on Upgrade Account
Step 3: Click on Upgrade Membership
Step 4: Select & fill in your NRIC / Passport No and click ADD TO CART & CHECKOUT
Point Collection Program
Q: How do I earn my points?
A: Every RM1.00 spent at Eu Yan Sang outlets in Malaysia & eStore will be rewarded 1.00 Eu Rewards point.
Q: What can I do with my points?
A: You can use your points as instant redemption. Every 100 Eu Rewards points = RM1.00.
Q: Can I redeem my points at App?
A: No. You can only redeem your points at outlets.
Check Current Points & Expire Points
Click and then click on My Points to check your points